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Right of withdrawal

You have the right to revoke the agreement without giving reasons within a period of 14 days.
During this period, you can do what is reasonably necessary to evaluate the product. You are allowed to try out the product as you would in a physical shop. You can extract the product from the packaging, unless the packaging, in case of CDs, DVDs, BLU-Ray discs or software, contains a seal.

The withdrawal period expires 14 days after the day on which you, or a third party designated by you, have obtained the product from the carrier.

If you ordered multiple goods with different delivery times in one order, the withdrawal period expires 14 days after the day you received the last product or component. When you have agreed with us a regular delivery of products, the withdrawal period expires 14 days after the day on which you, or a third party designated by you, are physically in possession of the first product.

When it comes to services we offer, the withdrawal period expires 14 days after the conclusion of the agreement. To use your right of withdrawal we ask you to send us an e-mail, including or not including the model form, via [email protected] Within 14 days of sending the email, you must return the products.
We request that you return the product as much as possible in the original packaging.

Refund
After you have used your right of withdrawal, you will receive all payment back within fourteen days. We will refund you with the same means of payment you have used to pay, unless you specifically ask for a different method. You are responsible for the shipping costs used to return the product(s). We estimate that these costs will not exceed €20.00.

Exclusion of right of withdrawal
The right of withdrawal is excluded for:

  • Services whose execution has begun with the consent of the consumer (e.g. subscribing to a service, downloading a music file, CD etc.), such as:
    • Products that are made to your specification, such as
      • CDs, DVDs,
      • BLU-Ray discs
      • software whose sealing is broken.
    • Business customers.

Model form for revocation
(Only fill in this form and return it if you wish to revoke the agreement)
To:

Tunes In Motion
PO BOX 102
6980 AC Doesburg,
The Netherlands

I/We’re* inform/informing* You on the annulment of our agreement, concerning:

  • The sale of the following goods:
  • The delivery of the following digital content:

Ordered on */received on *:
Name/names consumer (s):
Consumer address:
Consumer signature (s) (only when this form is submitted on paper):
Date:
(*) strike out where not applicable